GreenWaste of Palo Alto (City of Palo Alto refuse contractor; exclusive hauler of mixed debris)
- Published sizes
- 7, 15, 20, 30 and 40 cubic-yard debris boxes, plus 2- and 4-yard bins. GreenWaste's construction materials guide gives the 20-yard box as 16 x 8 x 5.3 ft and the 40-yard as 21 x 8 x 7.5 ft. It says the 7-yard box is only for concrete, dirt, sod or tar-and-gravel roofing, and its request form says the 2- and 4-yard bins are only for deconstruction projects.
- Rental & weight terms
- Boxes are on-call: schedule each delivery or haul at least 24 hours ahead by calling (650) 493-4894 or emailing pacustomerservice@greenwaste.com, or use the online request form. The City's rate schedule sets an 8-ton weight limit per debris box, charges $61.80 per ton (or fraction) from 8 up to 10 tons, and says GreenWaste cannot move a box heavier than 10 tons. It adds a $78.28 non-use fee when a box is not used within 14 days, a $190.85 charge for contaminated construction and demolition loads, and surcharges for afternoon, evening and weekend service. A rental-day limit for an on-call box is not published, so ask how long you may keep it.
- Price basis
- City-set on-call prices (rate schedule R-C, effective July 1, 2026): $136.26 delivery for any size, plus a haul charge for mixed material (Category A: garbage and mixed construction debris) of $696.69 for a 7- or 15-yard box, $808.68 for 20 yards, $1,035.01 for 30 yards and $1,128.14 for 40 yards. Source-separated single-material loads (Category B) cost $354.73 (7 or 15 yards), $411.83 (20), $527.77 (30) and $575.35 (40). These rates appear on the City's commercial schedule; confirm with GreenWaste that a house order is billed the same way and get the total in writing.
This is the only lawful provider for a mixed-debris box at a Palo Alto house. The City Council's rate schedule R-C states that GreenWaste of Palo Alto has the exclusive rights to haul any and all mixed material (garbage, generic C&D or mixed recyclables) generated in Palo Alto. The City's deconstruction page and GreenWaste's City-footed construction materials guide (revised May 10, 2023) both say construction projects using bins or debris boxes must use GreenWaste of Palo Alto. GreenWaste's debris box rentals page calls it the exclusive hauler of debris boxes in the City. GreenWaste's contact page lists its corporate office at 2540 N First St, Suite 300, San Jose, CA 95131 (408-283-4800); the Palo Alto customer-service line is (650) 493-4894.
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